Following up on a case number

StagingDemo
StagingDemo Administrator, Moderator, admin admin
First Comment
edited July 2017 in General

I am trying to get status on a case# from July 3, 2017. Our customer cannot use his code - our gate system says the unit does not exist. The unit does exist in SiteLink but does not link up with our gate system. Please advise ASAP. Thank you.